As a piercer, you may be a little skeptical about making the move to a digital scheduling and business management platform. You’re probably wondering if one system can do all the things that you need it to do. Here’s how we help you stay on top of your business, stay in touch with your customer base, and free up time at the shop so you can spend more time with your clients.
Your Shop—Your Devices
Use any device you want! Vagaro easily integrates with the devices you’re comfortable using. Whether you prefer Mac or PC, we’ve got you covered. Plus, our business-facing and client-facing apps are available for iOS and Android.
Customize Our Software for Your Shop
Customize your service menu to list and describe services to make the online user experience convenient and intuitive! From there, you can create different categories, such as Services for Children & Teens, Ear Piercing, or Nose Piercing. Then, you can add in specific services under each Category, like Lobe Piercing, Cartilage Piercing, or Septum Piercing.
Full Front-Desk Functionality
Simplify your front desk operations with our streamlined, all-in-one software solution. You’ll be able to manage staff, track inventory and shipments, schedule appointments, collect forms and waivers, and process payments. With Vagaro, access key business analytics to help your business perform and grow. You can set scheduling requirements, age restrictions, cancellation policies, and more. Inventory management is a snap, so you’ll never wonder what you’ve got in stock. Integrated features mean you can access everything you need from one easy-to-navigate platform. Don’t waste time bouncing back and forth between systems to take care of your day-to-day shop activities!
Online Booking for Piercers
We know that service times aren’t as predictable in the piercing studio. With that in mind, we’ve made our software flexible. For piercers, you can set your online booking criteria to display as an appointment request. This makes you available to clients who want to book online while allowing you to stay in control of appointment times. Additionally, Vagaro has social media integrations available with Yelp, Instagram, and Facebook. Just switch these features on, and allow customers who find you on social media to book directly!
Intuitive Appointment Management
Online booking is adaptive, depending on how you establish your online booking settings. You can choose to get notifications when a new customer books with you. Or if you prefer, get booking request notifications prompting you to approve and schedule appointments. From there, you can manage employee calendars and schedule other services. You can also keep notes in the customer’s profile, send notifications for scheduling changes, and more. Appointment reminders are set to the customer’s preference, via automated push notifications, texts, or email reminder.
Make It Easier with Forms
Our Forms feature is an inexpensive upgrade to our basic package that’s especially helpful for piercers. Forms allow you to create and automate surveys and liability waivers. Because Forms are flexible, you set form completion as a requirement for booking services. Here, you can create age requirement policies, consent forms for minor clients, waivers, and notifications of other required documentation (such as valid ID) that the customer will need to have for their appointment. Best of all: because you can send out pre-appointment forms requiring completion beforehand, when your client arrives, you’ll be able to get started faster.
Automate Aftercare Instructions
You’re can send targeted, automated emails to your customer base without having to export your client list to another marketing mailer system. It’s never been easier to automate pre-visit and aftercare instructions. We’ve got templates available to get you started. Or you can build your own, using your branding, logos, and images. Just imagine how much it would help to be able to schedule out follow-up messages for clients to help them with aftercare. Follow-up messages after a piercing appointment open the door of communication, in case they run into any problems.
Merchant Services, POS Hardware & Money Management
Vagaro has POS Hardware available to help your front desk run more efficiently. We have barcode scanners, cash drawers, receipt printers, and EMV chip readers (free with new merchant accounts) to ensure your transactions meet the “gold standard.” If you’re using a tablet for signature captures, we’ve got a tablet stand for a seamless front desk experience. And since Vagaro integrates with both QuickBooks and Xero, it’s never been easier to stay on top of your cashflow—no need to export to spreadsheets or input data manually!
Add Vagaro to Your Sharpest Tools
Vagaro also provides an Online Support forum that includes detailed, step-by-step instructions on how to use the various features. We also have a repository of video tutorials to guide you through different settings. We’re constantly adding updates and new features to make your daily workflow easier to navigate. So, if you’ve been considering making the switch to a digital software system to manage your business operations, contact our sales team to see how Vagaro can help your piercing (or tattoo) shop stay as sharp as your tools!
Header Image: @zelmabrezinska via Twenty20
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