Jun 21, 2017
Emergency Preparedness Plan:
What to do When Salon Staff
Apr 26, 2017
Money is in the Niche Market
Apr 19, 2017
Appealing to Talents to Work
Feb 15, 2017
Key Points to a Successful
Jan 25, 2017
Salon Clients Demand Long-Term
Services in the 21st Century
Jan 4, 2017
Good versus Great Service in
the Beauty Industry
Feedback: One of the Most Important Aspects in Running a Salon Business
Oct 4, 2017
How can we know how we are doing as a business if nobody tells us? You will hear every negative comment a client or employee has...
STOP Giving Away Your Business! Remember R.E.T.A.I.L.
Sep 26, 2017
Eight out of ten clients will purchase a product within twenty-four hours of a salon visit. That means that if they're not buying products...
Salon Business Tips: Customer Service
Sep 21, 2017
Catherine and I are out travelling the world these days and are experiencing customer service from the more modern venues. The shortcut language we...
Frequent Discounts Will Cost Your Salon Business
Sep 13, 2017
Just got back from a selling trip in another city; and it looks like the same issues exist in every city! We came up...
The Business of Selling Enrichment
Sep 6, 2017
One of the recurring themes we hear from stylists (and even owners on a regular basis), is “I don’t like to sell”. Here are...
Salon Professionals Should Dictate Prices, Not the Clients
Jul 19, 2017
I was discussing prices increases with salon owner last week and he brought up a conversation that he had with a customer who was...
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Top 5 Cake Mascaras You Should Be Wearing
Aug 28, 2015
Keeping Top Salon Employees: Appreciation Goes a Long Way
May 24, 2017
Staying Healthy and Active While Pregnant
Jan 20, 2017
Wild Eyebrow Trends: From Bleached to Brightly Colored
Nov 20, 2015
How To Rock The Pin Up Look
Aug 1, 2015
3 Hacks to Make the Most of Your Curls
Apr 23, 2015
Plan Your Work, Work Your Plan: Succesful Consultation
Oct 3, 2014
Why Facial Oil Is a Good Thing for Every Skin Type
Jul 31, 2014