The Four Agreements Salon Style
Oct 21, 2013
The Four Agreements is probably the most impactful small book in the marketplace! Written by don Miguel Ruiz, it is based on ancient South...
Oct 18, 2013
Excellence is often determined by the mood of the salon owner when they walk in the door; or by the stylist offering a service. ...
Price…Is it Always an Issue?
Oct 17, 2013
We are all so resistant to change! And price increases are about change; therefore it follows that we are resistant to price increases! Price increases are...
How do we keep ’em coming back?
Oct 15, 2013
In our industry, if you don’t have clients, you don’t have a business! The most frequently asked question we hear from salon owners is,...
R.E.T.A.I.L. – Stop giving away your business!
Oct 10, 2013
Eight out of ten clients will purchase a product within twenty-four hours of a salon visit. That means that if they are not buying...
An Exceptional Guest Experience…Does it Happen in Your Salon?
Oct 10, 2013
I stopped at a local Starbuck’s with a friend last week and had the most wonderful server at the counter. A welcoming smile greeted...
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