Business Tips

Business Tips

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The Four Agreements is probably the most impactful small book in the marketplace!  Written by don Miguel Ruiz, it is based on ancient South...

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Excellence is often determined by the mood of the salon owner when they walk in the door; or by the stylist offering a service. ...

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We are all so resistant to change! And price increases are about change; therefore it follows that we are resistant to price increases! Price increases are...

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In our industry, if you don’t have clients, you don’t have a business!  The most frequently asked question we hear from salon owners is,...

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Eight out of ten clients will purchase a product within twenty-four hours of a salon visit.  That means that if they are not buying...

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I stopped at a local Starbuck’s with a friend last week and had the most wonderful server at the counter.  A welcoming smile greeted...